TERMS OF SERVICE

Last updated: September 8, 2026

Welcome to Lumin Beauty. These Terms of Service (“Terms”) govern your access to and use of luminbeauty.store, including purchases made through our online store.

By accessing our website or purchasing from us, you agree to these Terms. If you do not agree, please do not use our website or services.

1. ONLINE STORE TERMS

By using our website, you confirm that you have the legal capacity to enter into transactions under applicable law.

You may not use our products or services for unlawful purposes or violate any applicable laws while using our website.

2. PRODUCTS

We make reasonable efforts to display our products, descriptions, images and information accurately.

Actual product appearance, packaging or colours may differ slightly from images displayed online.

Our cosmetic and body-care products are intended to be used according to the instructions provided with the product.

Individual experiences and results may vary. Nothing on our website should be interpreted as a guarantee of a particular cosmetic result unless expressly stated in the applicable guarantee terms.

3. PRICES

All prices are displayed in South African Rand (ZAR) unless otherwise stated.

We reserve the right to change product prices, promotions and offers at any time. Price changes will not affect orders that have already been accepted, except where required or permitted by law.

Any applicable delivery charges will be displayed during checkout unless delivery is advertised as free.

4. ORDERS

When you place an order, you agree to provide accurate and complete information, including your name, contact information and delivery address.

We reserve the right to cancel or refuse an order where reasonably necessary, including suspected fraud, incorrect pricing, stock errors or other legitimate circumstances.

If payment has already been received for an order we cancel, an appropriate refund will be provided.

5. PAYMENTS

Payment must be completed using one of the payment methods available at checkout.

Payments may be processed by third-party payment providers. Your use of those services may also be subject to their respective terms and privacy policies.

6. SHIPPING & DELIVERY

We deliver to eligible locations within South Africa.

Estimated delivery times are estimates and may be affected by circumstances outside our reasonable control.

Customers are responsible for providing an accurate delivery address and contact information.

Once your order has been dispatched, tracking information may be provided where available.

Please refer to our Shipping Policy for additional information.

7. RETURNS, REFUNDS & 30-DAY GUARANTEE

Eligible purchases may be covered by our advertised 30-Day Guarantee, subject to the conditions stated in our Return & Refund Policy and applicable South African consumer law.

Because certain products sold by Lumin Beauty are personal-care or cosmetic products, hygiene considerations may affect whether opened or used products can be returned, except where applicable law provides otherwise.

Please read our Return & Refund Policy before making a purchase.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded under applicable South African law.

8. PRODUCT USE

Customers are responsible for reading and following product instructions and warnings.

Where appropriate, discontinue use if irritation or an unexpected reaction occurs.

Information provided on our website is for general product and cosmetic information and is not intended to replace professional medical advice, diagnosis or treatment.

9. PROMOTIONS & DISCOUNTS

Promotional offers, discount codes, bundles and limited-time offers may be subject to additional conditions.

Unless otherwise stated, promotions cannot necessarily be combined.

We may modify or end promotions where permitted by applicable law.

10. INTELLECTUAL PROPERTY

Content belonging to Lumin Beauty, including our branding, graphics, website design, written content and other original materials, may not be copied, reproduced, distributed or commercially exploited without permission, except where permitted by law.

Third-party trademarks, logos and intellectual property remain the property of their respective owners.

11. CUSTOMER REVIEWS & CONTENT

If you submit a review, testimonial, image or other content to Lumin Beauty, you confirm that you have the right to provide that content.

Reviews must not contain unlawful, fraudulent, abusive or misleading material.

We will not intentionally alter genuine customer reviews in a way that materially misrepresents the customer's experience.

12. THIRD-PARTY SERVICES

Our store is powered by Shopify and may use other third-party providers for payments, delivery, analytics and other services.

We are not responsible for third-party services beyond what is required under applicable law.

13. PROHIBITED USES

You may not use our website to:

• Commit fraud or other unlawful activities.
• Introduce malicious software or interfere with website security.
• Attempt unauthorized access to our systems.
• Collect other users' personal information unlawfully.
• Infringe intellectual-property rights.
• Misrepresent your identity or transaction information.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Lumin Beauty will not be liable for indirect or consequential losses arising from use of our website or products where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability or consumer rights where doing so would be prohibited by applicable South African law.

15. PRIVACY

Your personal information is handled according to our Privacy Policy and applicable privacy laws, including the Protection of Personal Information Act (POPIA) where applicable.

Please review our Privacy Policy for more information.

16. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our business, services or legal requirements.

The latest version will be published on our website with an updated revision date.

17. GOVERNING LAW

These Terms are governed by the applicable laws of the Republic of South Africa.

Nothing in these Terms prevents consumers from exercising rights or remedies available under applicable South African consumer-protection legislation.

18. CONTACT INFORMATION

Questions about these Terms can be sent to:

LUMIN BEAUTY
📧 Email: luminbeauty341@gmail.com
🌐 Website: luminbeauty.store
📍 South Africa

Lumin Beauty — Confidence Looks Good on You.